Burnout and sources of stress among nurses working in Family Medicine, Primary health care clinics and Ambulatory Care Clinics (ACC),in Riyadh, King Abdul-Aziz Medical City, National Guard Health Affairs

Researcher :  Dr. Afaf  Mohammed Alshehri

National Guard Program  – Riyadh – 2013/2014

Abstract:

Background:Nursing has been recognized as stressful occupation. Different sources of stress can affect the nurses & on long term this stress can lead to burnout syndrome among nurses.Nurses suffering from burnout can experience physical, psychological and behavioral health problems. The aim of this study is to explore and describe the phenomenon of burnout and sources of stress among nurses working in Family Medicine , Primary Health Care Clinics and Ambulatory Care Clinics (ACC), in Riyadh, King Abdul-Aziz Medical City, National Guard Health Affairs.

Methods:In this cross sectional survey, data were collected using questionnaire containing demographic questions, Maslach Burnout Inventory (MBI) and the Source of Occupational Stress Scale (SOSS). Statistical analysis was done using Statistical Package for Social Sciences (SPSS) software.Chi-square test, t- test and analysis of variance (ANOVA) were used as appropriate.

Result:The nurses in this study manifested moderate to high burnout levels. Emotional exhaustion (EE) was linked to age, working hours and job title. Depersonalization (D) level was positively associated with working hours and nationality. The sense of Personal accomplishment (PA) was affected more in nurses who work as patient care technician (PCT) and in non-Saudi one. “Having too much work to do” was the most reported source of stress for nurses working in KAMC. Significant correlations were found between different sources of stress and age, marital status, income, job title, location, nationality, primary health care (PHC) centers, working hours and years of working in the current job.

Conclusion:The prevalence of burnout among nursing professionals is high. Age, nationality, job title, working hours predicted at least one of the dimensions of the syndrome. It has been recognized that hospital nursing staff experience stress. Nurse’s stress arises from the physical, psychological, and social aspects of the work environment. High levels of stress result in staff burnout and turnover and adversely affect patient care. Interventions that are targeted at sources of occupational stress seem to be required in order to support nurses.

 

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